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5.1 When can I rate and review the merchant?

You can do so only after you have accepted the service and the merchant has scanned your service QR code. This is to ensure that you have actually experienced the service, so as to give the merchant an objective evaluation. You have a total of two review opportunities for the same order. The first review is immediately after the service ends; the 2nd review is several days after you further experience the services to make your evaluation more comprehensive.